Policies
PRIVACY, SHIPPING, REFUNDS, AND EXCHANGES POLICY
Order Processing
Kindly note that order processing may require 2-3 days before shipment.
Shipping Timeframes:
Standard Shipping: Estimated delivery within 2-3 business days.
Express Shipping: Estimated delivery within 1-2 business days.
Tracking Numbers
Once your order has been dispatched, we will provide you with a tracking number via email, enabling you to monitor the progress of your shipment.
Responsibility for Lost Shipments
We regret to inform you that refunds will not be issued for any shipments lost by USPS or UPS. We cannot be held liable for any issues resulting from incorrect shipping and billing addresses provided by you. Therefore, we kindly urge you to verify all information before placing an order with CKlassics.
Package Updates
For updates regarding your package, please contact the appropriate customer service, either USPS Customer Service or UPS Customer Service, based on the shipping carrier used for your order. The respective customer service numbers are as follows:
USPS Customer Service: 1 (800) 275-8777
UPS Customer Service: 1 (800) 742-5877
We appreciate your understanding and cooperation. If you have any further inquiries or concerns, please do not hesitate to contact us.
Shipping Carriers
We utilize UPS and USPS as our shipping carriers. Once the package is in possession of USPS or UPS, we no longer have authority over it.